Evangelisches Werk für Diakonie und Entwicklung EWDE

Hybrid Work for EWDE

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Hybrid Work for EWDE

Company size

Location

Challenge

EWDE was looking for a flexible solution to equip its employees with professional, ergonomic workstations in their home offices. High acquisition costs were to be avoided. At the same time, the partner had to be able to handle the complex logistics with countless individual deliveries.

The solution with Lendis

With Lendis, EWDE has found a flexible partner at all levels that meets the various requirements with its comprehensive range of services.
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Flexible rental model

Thanks to the rental model, EWDE was able to equip all employees without high acquisition costs and is always able to react quickly to changes.
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Digital onboarding solution

Thanks to the Lendis OS, an innovative software, the demand can be easily recorded and even hundreds of employees can be equipped in a short time with little effort.
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Sustainable home office equipment

In addition, CO2 emissions from renting are compensated. EWDE receives 100% climate-neutral office equipment.

About EWDE

Diakonie Deutschland, together with Brot für die Welt and Diakonie Katastrophenhilfe, form the Evangelical Association for Diakonie and Development (EWDE)

The main task of the EWDE is to network and bundle the social work and development cooperation of the Protestant churches in Germany. Almost 800 employees work daily on the coordination and implementation of numerous national and international projects.

The complex path to hybrid organization

Business trips and mobile work have always been part of everyday life for employees at EWDE. Even before Corona, one in three employees regularly worked away from home as part of development projects. The onset of the pandemic finally forced all other employees to work from home as well. But with great success, because the feared loss of productivity did not materialize, and employees wanted to continue making use of the home office. This, in turn, meant that more and more office space remain unused, causing unnecessary costs.

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A permanent home office arrangement solved both problems - giving employees the opportunity to work from home while offering savings on office space costs. For this reason, a hybrid work pilot unit consisting of approximately 50 employees was launched. Based on the feedback and experience gained, a service agreement was drawn up. This regulated the design of the home office and interested employees could make use of it if they wished.

Before the practical implementation of the project could begin, however, a few questions had to be clarified:

  • How does the equipment get to the employees' homes?
  • How can the needs of individual employees be recorded (some employees already have equipment and do not need everything)?
  • How can employee requests be processed and implemented efficiently?
  • How can high acquisition costs be avoided?
  • What happens to equipment that is no longer needed?

Wanted: Greatest flexibility possible

These questions quickly showed how complex the implementation of the home office would be. In particular, the small-scale logistics with numerous deliveries to the different addresses of the employees would represent a major challenge. Therefore, a potential partner had to not only offer the appropriate product range but also a high degree of flexibility in logistical handling.
Since it wasn’t foreseeable how employees would use the home office in the long term, high acquisition costs needed to be avoided. The same applied in the event that employees left the company or later decided against working from home. Additional costs for storage or recycling also needed to be avoided.
The first point of contact when looking for a suitable partner was the office equipment suppliers from the past. However, initial discussions quickly showed that none of them could or wanted to handle such a complex project. So, another solution had to be found.

Lendis - The all-in-one solution

Finally, EWDE came across Lendis and felt early on that they were the right partner. Because Lendis is more than just a provider of office equipment. As a full-service partner, Lendis also takes care of all the administrative tasks involved in equipping workspaces.

Modern workstations in a flexible rental model

The basis of the offer is a flexible rental model. This allows companies to rent high-quality office furniture and modern technology monthly at a reasonable price instead of buying them expensively.

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The most important goal for EWDE was to equip its employees with professional workstations, thus ensuring their physical health when working from home. For this purpose, they found the right product range at Lendis with ergonomic office chairs, desks in various sizes, and mobile pedestals.

However, the rental model was the right model for EWDE because it avoided the problem of acquisition costs. Instead of one-time high expenses, the equipment is flexibly rented on a monthly basis. Additional products are simply added to the rental as needed, and products that are no longer needed are easily canceled on a monthly basis.

For EWDE, this means:

  • It will only be paid, what employees actually use.
  • If the requirements change, the products can be adjusted at short notice.
  • Products that are no longer needed do not incur additional costs for storage or recycling.

Lendis takes care of it

A full-service partner includes the appropriate range of services. In addition to renting office equipment, Lendis takes care of a large part of the tasks involved.

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Equipping home office workplaces presents major logistical challenges. Instead of delivering all the products to a central address, countless individual deliveries have to be organized to the employees' addresses. With more than 250 employees, as in the case of EWDE, this means an enormous amount of time. In addition, the furniture has to be assembled on site, which requires skilled personnel for reasons of occupational health and safety and the physical safety of the employees.

Lendis works together with numerous partners. This means that deliveries can be made throughout the EU within a short time. In just a few days, all employees in the home office received their desired furniture. On site, Lendis took care of the assembly of the tables, chairs and other furniture. The EWDE employees received ready-made workstations and were immediately ready to work.

“The employees are thrilled with the quality of the service
during delivery and setup.”
Norman Sobeck
Coordination of the "Hybrid Work" digital pilot

lendisOS - Office equipment meets digitalization

The core of the offering is the lendisOS – the operating system for hybrid work. This innovative software solution is revolutionizing the way companies equip their Remote Workers. By digitizing and largely automating the employee equipment process, time-consuming manual work is eliminated.

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Instead of cumbersome email correspondence, employees simply select their desired equipment themselves via the Lendis OS. Lendis then takes care of everything else. The EWDE managers do not have to worry about anything else and have time for other tasks. With the Lendis OS, EWDE had the right tool at its disposal to record the needs of its employees in an uncomplicated way and to organize even a large number of orders with little effort.

The products from which the employees choose could be defined in advance. This ensured that all employees were uniformly equipped and that all home office workplaces complied with EWDE.


“The employees like the possibility of selecting and ordering their own equipment
themselves.”
Norman Sobeck
Coordination of the "Hybrid Work" digital pilot
In addition, the EWDE uses the role function of the Lendis OS. This can be used to define individual rules for employees, such as which or how many products can be ordered. The roles can be assigned completely freely, for example according to department (marketing, sales, ...), position (head of, senior manager, etc.) or, as in the case of EWDE, according to areas of responsibility. With the selected roles, those responsible at EWDE ensure that all employees are optimally equipped (and in compliance with occupational health and safety regulations) for the respective task.

In action for climate protection - sustainable office furniture

Climate protection plays an important role for EWDE, as the company itself is intensively committed to a more sustainable use of resources. This should therefore also be reflected in the workplace equipment and was another reason for choosing Lendis.

The rental model itself ensures a reduction in the resources used. Instead of disposing of office furniture after the rental period has expired, the products are reprocessed and can thus be rented out again.

In addition, Lendis, in cooperation with planetly and by supporting various projects, compensates for all CO2 emissions generated during the rental of our products.

Result: Satisfied employees, minimal effort

The Lendis OS has now been in use at EWDE for a year. Since then, it has been used regularly to professionally equip additional employees in the home office. Almost 250 employees have already received their equipment in this way, and more will follow.
400 desks, mobile pedestals, and office chairs were delivered to the addresses of the individual employees within a few days and professionally assembled.
For those responsible, choosing Lendis was exactly the right decision.

"We are very satisfied with the service from Lendis. The digital solution with LendisOS saves us a lot of time. If we have any questions or problems, someone is always available and support is provided at eye level."
Customer testimonial Norman Sobeck - Diakonie
Norman Sobeck
Coordination of the "Hybrid Work" digital pilot