Optimise processes with digital onboarding
Digitalization has found its way into almost every area of a company. Even the organization of HR processes can no longer do without digital solutions. This applies in particular to the onboarding of new employees. Here, digital solutions can help to better organize the often fragmented tasks and necessary agreements, thereby saving time and costs.
What does "digital onboarding" mean?
There is no binding definition of the term "digital onboarding". In principle, digital onboarding, sometimes also referred to as e-onboarding, is understood to mean doing without offline components such as folders, brochures and flyers. Instead, software and app solutions are used to organize and carry out the individual tasks.
Digital onboarding has become particularly important as a result of the coronavirus crisis in 2020, when many companies were forced to train new employees working from home instead of on site in the office and had to find suitable solutions for this. Based on an increasingly hybrid working world, remote onboarding, in which employees are largely trained online, will become increasingly important in the future.
In which areas of onboarding can digital solutions provide support?
Onboarding new employees is a complex process. In the shortest possible time, new colleagues should not only be trained professionally, but also socially integrated into a new organization. The areas in which digital solutions can be used are correspondingly diverse. In the following, we will introduce you to various possible applications that you should consider in your onboarding concept in the future.
General organization of onboarding
Make the onboarding process transparent and automate it
Onboarding consists of a large number of tasks, some of them small, for both the new employees and the managers. In addition, a large number of different people are involved in the individual onboarding phases. Which tasks have already been completed, which are still outstanding? Who is currently responsible? Onboarding software and apps are helpful for keeping track of the current status of onboarding.
Make important information available at all times
Imparting knowledge with e-learning
Knowledge transfer is an essential part of onboarding. Providing new employees with the necessary knowledge for their daily work at an early stage and in sufficient depth lays the foundation for efficient work.
The areas in which e-learning can be used include, for example:
- Introduction of the company and colleagues
- Information on general procedures and processes
- Information on applicable compliance guidelines
- Information on personal issues, such as time recording, vacation planning or access to salary documents
- Information on occupational safety or hygiene regulations
- Presentation of the products, brands or services offered by the company
- Introductions to software programs used throughout the company
Many e-learning platforms offer the option of combining individual modules into training units on individual topics. In turn, individual training units can be used to create complete training plans for the onboarding period that new employees must complete.
Important here is
- make sure that the training sessions are not organized in any order, but in a way that builds on each other.
- that the training plans are delineated in such a way that they only contain information that is relevant to the respective onboarding.
Promoting communication and interaction
Communication is key during the onboarding process. This is all the more true when onboarding takes place remotely. It's not just about answering questions. Close communication is particularly important at the beginning in order to create a positive feeling and trust among the new colleagues.
Providing employees with the best possible equipment in an uncomplicated way
Laptop, monitor, desk, office chair and other work equipment - to ensure that the new colleagues can work productively from day one, some equipment needs to be organized in time for the start of work. Making the necessary arrangements with everyone involved, finding and contacting suitable suppliers and finally organizing the delivery can quickly become complex and time-consuming with a large number of new starters. If colleagues also need to be equipped for remote work, this task can usually no longer be carried out by one person. Digital solutions can also help with this task by standardizing and automating processes.
With the Lendis OS, even hundreds of employees can be conveniently equipped with technology and office furniture with just a few clicks. Your employees choose their desired equipment from a specially compiled portfolio. Once you have given your approval, either automatically or manually, Lendis takes care of everything else, including delivery to the respective address and on-site assembly.