The whole success story:
From complex setup to lean equipment solution
Instead of procuring IT hardware for each brand individually, the Bilthouse Group opted for a centralized, uniform procurement structure. The previous partner was not equipped to meet these requirements.
Bilthouse's requirements for the new partner were clear:
- Reliable availability even with growing demand
- Standardized IT equipment for all employees
- Lean, transparent processes
- Complete solution including setup, delivery, support and training
Lendis met these requirements and was convincing in a direct comparison with other providers thanks to relevant references from previous projects and tried-and-tested processes.
Scaling after a successful start
After an initial phase of smaller orders, it quickly became clear that the collaboration was working smoothly. Deliveries are punctual, the devices are ready for immediate use and the process is clear and efficient. As a result, the order volume increased quickly and continuously.
Today, Lendis is an integral part of the Bilthouse Group's IT equipment process. Every month, new colleagues are equipped with devices - from laptops to headsets. The devices are preconfigured according to the IT specifications and sent directly to the desired address - often to the home office.
The result: maximum relief for internal IT and satisfied employees, ready for use from day 1.
The central location for procurement is LendisOS, the digital ordering platform. It is used intensively. For Denise Schwarz, responsible for purchasing at Hüttig & Rompf, the application has become an integral part of everyday working life:
And if something does go wrong, help is never far away:
"I ordered the wrong notebook by mistake - Florian from Lendis pointed this out to me straight away. Order corrected, correct delivery - all within a very short time."
Conclusion: Consistent. Efficient. Future-proof.
In Lendis, the Bilthouse Group has found a partner that thinks along with it, grows with it and simplifies processes in the long term.
From order to delivery, the company's IT equipment now runs smoothly - centralized, scalable and with personal support.
Technology works best when you don't have to think about it. That's exactly what Lendis delivers - day after day, order after order.